Privacy Policy

INRO values the privacy of those who visit our Web site. It is important for you to understand when and why INRO collects personally identifiable information and how it may be used. This Privacy Policy describes INRO data collection and use policies. Please read the entire Privacy Policy before providing any personally identifiable information to us.


INRO collects personally identifiable information, such as your name, address, telephone number, or e-mail address, only if you provide this information to us voluntarily. The voluntary information we collect is used for communications. INRO may use your name, address, and e-mail to send you marketing materials, training opportunities, user conference information, newsletters, and software update announcements unless you notify us that you do not want to receive these communications. Where appropriate, INRO may pass this data to an INRO Business Partner who provides the above services in your country.

Except as stated herein, INRO's corporate policy is not to rent, sell, or otherwise permit access by third parties to your personally identifiable information. Other third parties, such as hosting providers are not permitted to use this information other than for INRO's required uses. Other than as described in this Privacy Policy, INRO will not disclose your personally identifiable information unless required to do so by law or in the good faith belief that such action is necessary to (1) conform to the edicts of the law, (2) protect and defend the rights or property of INRO, or (3) as part of a transfer of assets to a successor in interest.


INRO may contact you or send you marketing information about software or services unless you notify INRO that you do not wish to receive it. If you no longer wish to receive e-mail or postal notifications about software, services, or events, please let us know by sending an e-mail to us at and specifying that you do not want to receive these notifications. Please provide us with your exact name and address as well as a description of the publication or mail piece you received. We will use reasonable efforts to abide by your preference.

If you believe any of your personally identifiable information is incorrect or needs updating, please advise us at


INRO will take reasonable and prudent precautions to ensure that your personally identifiable data is protected against unauthorized access, use, or disclosure.

Website Privacy

We collect and use the personal information you agreed to share directly with us or with third parties online. We collect technical information through our website and social media channels, using cookies and other similar technologies. You can block these cookies but in such a case we may not be able to provide you with all our website’s functionalities. We share your personal information with third parties such as Hubspot, who assists us with our marketing and sales efforts and well as with and Discourse Hosting, who hosts our online forum.

This information may include information about your visit to our website, including the IP address of your computer and which browser you used to view our website, the time you accessed or used our website, your operating system, resolution of screen, location, language settings in browsers, the site you came from, keywords searched (if arriving from a search engine), the number of page views, information you entered, advertisements you have seen, etc. This data is used to measure and improve the effectiveness of our website or enhance the experience for our customers. For instance, it may be used to ensure that the services advertised on our website are available in your area and that we are showing you customized content and promotions on our website which are of interest to you. We treat this information as personal information when it is associated with your account or contact information.


If you believe for any reason that INRO has not followed these principles, please contact us at, and INRO will act promptly to investigate, correct as appropriate, and advise you of the correction. Please identify the issue as a Privacy Policy concern in your communication to INRO.